Shipping policy

Delivery policy

■Shipping companies
Overseas customers: EMS (Japan Post), DHL, FedEx
Customers in Japan : Yamato Transport or Sagawa Express

■Customs and Other Taxes (Note)
In some cases, customs duties and other taxes may be incurred once the shipment arrives in your country.
If applicable, please pay these charges directly to the shipping carrier or customs. (not included in the price of the merchandise)Policies regarding these taxes vary from country to country. Please contact your country's customs office for more information.
We are not responsible for import taxes, duties, or other charges arising from customs duties. We have no control over customs charges.

■About the delivery time of products
Production will begin after receiving your order and will be completed and shipped in about 10~15 days.
International shipments from Japan will be sent by EMS, DHL, or FedEx. By ordering from us you accept the risk that your package may be delayed in shipment for these rea.

We have no control over the number of days it may take for your package to arrive after shipment, or whether or not your package will be delayed by customs in your country. By ordering from us, you acknowledge that your package may be delayed for these reasons.

■Shipping charges
Free Shipping *Free Shipping Campaign
A confirmation email with order details will be sent to you. You may be able to track your package when it is shipped from our company. In that case, we will also include the URL where you can track your package.